05 · After launch
Operations & care
We keep what we build fast, secure and online, for years.
What it means
Hosting, monitoring, updates, security and support, run by the engineers who built the system. We watch availability around the clock, fix problems before your customers find them and keep a backlog of improvements moving every month.
Most of our client relationships run for years. That is by design.
What we offer
- 01Managed cloud hosting
- 02Monitoring and alerting
- 03Security and updates
- 04Backups and recovery
- 05Performance and search
- 06Continuous improvement
What you get
- A service-level agreement
- Monthly health report
- Incident runbooks
- An improvement backlog
Operations & care in practice