Job Title: Customer Service / Support Specialist

Job Summary

We are looking to hire a suitable candidate to fill this position

• Minimum Qualification: HND, BSC, MSC
• Experience Level: Entry level
• Experience Length: No Experience/Less than 1 year

About You

You will be reporting to the Manager of Customer Support (Daniel Idogun).

As a Customer Support Executive, you would be responsible for handling general support emails sent during and after business hours.

This role requires a high level of independence and immediate responsibility. Our main focus is the support ticket queue, live chat and email support, but you will also be responsible for leading individual projects/initiatives outside of the queue as the need arises.

You’re comfortable working in a fast-paced environment with a small and talented team where you’re supported in your efforts to grow professionally. You are able to manage your time well, communicate effectively and collaborate in a fully distributed environment.

Requirements

• High level of proficiency in the English language, both written and verbal.
• Available to work full-time.
• Ability to respond to international/foreign clients.

Nice to Haves

• Good phone etiquette.
• Basic knowledge of Tech.
• Good sales person.

Responsibilities

• Respond to customer support tickets and take support chats and calls during and after business hours.
• Escalating issues to senior support staff and engineering team as needed
• Client invoicing
• Coordinating with the founders to provide innovative ideas on products.

Tools We Use

• Tidio
• Stripe
• Twilio
• WordPress
• MS-Outlook

You will be trained on how to use these tools to get the job done.

Blueinc Technologies 2022 ICT Graduate Trainee Scheme

Job Details

Blueinc Technologies is a digital-centered company based in France and Nigeria, delivering high-quality tech solutions to all classes of businesses and individuals around the world. We are currently receiving applications from young talented graduates who are ambitious and enthusiastic with a mindset to deliver excellent results and exhibit a high level of respect and integrity for our ICT Graduate Trainee Scheme.

Candidates must meet the following requirements:

– B.Sc. and B.Tech. in Computer Science or other related fields
– First-Class or Second Class Upper Honours
– 27 years and below
– Must have completed NYSC (a scanned copy of NYSC discharge certificate must be uploaded)

Blueinc Technologies is recruiting for Independent Marketers

Job Details

Blueinc Technologies is a digital-centered company based in France and Nigeria, delivering high quality tech solutions to all class of businesses and individuals around the world. We are a diverse team with backgrounds in various fields of Website design & development, Enterprise Software design (SAAS), Digital marketing, and more.

We are recruiting to fill the position of:

Job Title: Independent Marketer
Location: Abuja, Lagos

Responsibilities

Successful candidate will be responsible for:
• Marketing and sales of our products
• Client relationship management and meeting appointments with clients.
• Implementation of sales and marketing activities
• Answering telephone calls and other communications including WhatsApp and text enquiries
• Data entry on our web and CRM platforms
• Clients follow up via emails, sms and phone call

Requirements

• Excellent written and communication skills.
• Must be teachable and eager to learn new skills
• Ability to work well under limited supervision.
• Highly organized.
• Persuasive negotiation skills.
• An active interest in the technology space
• SSCE / OND / HND / First Degree
• Previous experience in a sales role is an added advantage

Remuneration

Salary: Commission based
Work hours: Flexible

Application Closing Date: open

Method of Application

Interested and qualified candidates should click here to apply